Your Cart

  1. Detailed description of goods and/or services

Rogl Souvenirs & Gallery CC is a business in the art industry that offers African art and souvenirs.

  1. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 5-7 days via airfreight and up to 30-60 days via sea freight and delivery confirmed by way of email notification.

  1. Return and Refunds policy

Currently, we do not offer a return policy for our artwork. We encourage all customers to carefully review the artwork details, including dimensions, materials, and images, before making a purchase decision. The provision of goods and services by Rogl Souvenirs & Gallery CC is subject to availability. In cases of unavailability, Rogl Souvenirs & Gallery CC will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0 % administration fee.

  1. Customer Privacy policy

Rogl Souvenirs & Gallery CC shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined in South Africa as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA) or in Namibia in terms of its relevant legislation. The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.

  1. Payment options accepted

Payment may be made via Visa and MasterCard, or by bank transfer into the Rogl Souvenirs & Gallery CC bank account, the details of which will be provided on request.

  1. Card acquiring and security

Card transactions will be acquired for Rogl Souvenirs & Gallery CC via DPO Group who are the approved payment gateway for Namibian Acquiring Banks. DPO uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website.

  1. Customer details separate from card details

Customer details will be stored by Rogl Souvenirs & Gallery CC separately from card details which are entered by the client on DPO’s secure site.

  1. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is Namibia. Transaction currency is Namibian Dollar (NAD).

  1. Responsibility

Rogl Souvenirs & Gallery CC takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

  1. Country of domicile

This website is governed by the laws of Namibia. Rogl Souvenirs & Gallery CC chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 28 Sam Nujoma Avenue, Swakopmund, Namibia

  1. Variation

Rogl Souvenirs & Gallery CC may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  1. Company information

This website/app is run by Rogl Souvenirs & Gallery close corporation based in Namibia trading as Rogl Souvenirs & Gallery CC and with registration number CC/2024/00893 and 1 Owner.

  1. Rogl Souvenirs & Gallery CC contact details

Company Physical Address:  28 Sam Nujoma Avenue, Swakopmund, Namibia

Email: bushsafa@iway.na

Telephone: +264 811241437